Delivery and return
KLIIN offers a 10-day money-back guarantee*. We are so confident you will love your KLIIN as much as we do, if you are not 100% satisfied within 10 days of receiving your order, we will send you your money back.
* Valid only once per household
We deliver everywhere in Canada. You get free shipping for your order of $35.00 and more.
We also ship everywhere in the USA : KLIIN envelops at a rate – $7.50 CAD. KLIIN packages - $15.00 CAD
We also deliver internationally : KLIIN envelops at a rate – $12.50 CAD. KLIIN packages - $22.00 CAD
We will ship your order within one (1) business day.
All orders that come in before 11:00 am are normally shipped the same day.
Our standard delivery method is USPS or Canada Post for KLIIN envelops and PUROLATOR for packages.
You should receive your delivery within 5-10 days in Canada or 10-20 days in the USA. International deliveries take more time.
If choosing next day delivery, please note that all orders shipped on Fridays won't be delivered over the weekend days by PUROLATOR . Only on Monday.
For any merchandise returns, please contact us within 10 days of receiving your order, by email at firstname.lastname@example.org or by phone at 1-800-363-9396 from anywhere in North America.
Our payment service provider (Shopify) handles all card transactions in a secure, encrypted environment.
For any questions, contact us by clicking here or calling 1-800-363-9396.